Проблема с Nitrosense на ноутбуке Acer nitro 5 (an515-42).
Всем привет. Проблема с Nitrosense на ноутбуке Acer nitro 5 (an515-42).
Nitrosense перестал запускается, что уже только не делал. Ставил обновление на bios, обновлял саму программу, и даже побывал её заново ставить. Она как-бы запускается, но не в фоновом режиме. В процессах весит процесс.
Помогите, что можно сделать по мимо сноса винды?
Лучший ответ
Завершить процесс и запустить приложение заново, посмотреть в журнале Windows, нет ли там ошибок по этому приложению
Остальные ответы
в папке где NitroSense лежит запусти все файлы с расширением .exe
Мини АкрУченик (163) 3 года назад
что делать если такой папки нет?
никнейм Просветленный (20827) Мини Акр, установи с сайта асер знач
Тут дело не в биосе, и не в программе. А в службах которые ее запускают при старте. Нитро запили так, что если ты урезаешь, что либо в системе, к примеру банально остановишь обновления, или грохнешь приложение десятки которое она якобы использует. То все она не запустится. Короче другими словами. Нитросенсе любит чистую десятку без вмешательств. В последнее время твиками не пользовался? или отключения не нужных служб? Как вариант запускать ее вручную. Как посоветовали выше. Зайти в ее папку, и запустить все цветные значки по очереди, а потом ее
NitroSense does not open on Acer Nitro 5 AN515-43
I have an acer nitro 5 (AN515-43) (Ryzen 5 3550H and RX560X)
I have tried everything but My nirosense software never opens even though i shows as running in control panel. I’ve followed multiple youtube tutorials but nothing works.
Someone please help me
Answers
GAMING6698 ACE Posts: 5,898 Pathfinder
1)Open control panel then uninstall nitrosense services
2)open cmd as administrator and type command —
lodctr /R
(R must be in capital letters exact how i written)
3)After typing this command press enter and close
Now, download and install nitrosense from acer official site
https://www.acer.com/ac/en/US/content/drivers?utm_source=community&utm_medium=sidesideicons&utm_campaign=assistancebyacer
(Try command 2-3times if doesn’t working or showing error)
slimshady Member Posts: 13 New User
1)Open control panel then uninstall nitrosense services
2)open cmd as administrator and type command —
lodctr /R
(R must be in capital letters exact how i written)
3)After typing this command press enter and close
Now, download and install nitrosense from acer official site
https://www.acer.com/ac/en/US/content/drivers?utm_source=community&utm_medium=sidesideicons&utm_campaign=assistancebyacer
(Try command 2-3times if doesn’t working or showing error)
I have already tried this. It doesnt work
How to fix nitro sense? It does not start after installation (Nitro 5 AN515-42)
I downloaded the latest version of the application from the driver page of my laptop. After installation, when i wanted to start it, the application stucked on nitro logo, and after few second the logo disappeared but the aplication didn’t srart.
Answers
brummyfan2 ACE Posts: 27,840 Trailblazer
Hi,
I haven’t tried this because I don’t have your model, so please backup your system so that if anything goes wrong, you can always recover your system, now follow this guys procedure to install Nitrosense and see whether it helps.
https://www.youtube.com/watch?v=kFZVB5Dhlyw
Active Member Posts: 9 Tinkerer
Hi,
I haven’t tried this because I don’t have your model, so please backup your system so that if anything goes wrong, you can always recover your system, now follow this guys procedure to install Nitrosense and see whether it helps.
https://www.youtube.com/watch?v=kFZVB5Dhlyw
I tried the installation methode from the video, but the bug is same. . It stuck on Nitro logo.
brummyfan2 ACE Posts: 27,840 Trailblazer
Hi,
It could be the remnants of previous installation causing the problem, please install Revo Uninstaller free program, after uninstalling delete all left over files(will be shown in bold letters) when using Revo uninstaller.
https://www.wikihow.com/Uninstall-Using-Revo-Uninstaller
andylb ACE Posts: 3,827 Pathfinder
As @brummyfan2 said and make sure you have the current Acer Care Center installed
Please click YES if I answered your question
I am not an ACER employee
Thank you and have a blessed day
★★ ACE Pathfinder 2019★★
Active Member Posts: 9 Tinkerer
Hi,
It could be the remnants of previous installation causing the problem, please install Revo Uninstaller free program, after uninstalling delete all left over files(will be shown in bold letters) when using Revo uninstaller.
https://www.wikihow.com/Uninstall-Using-Revo-Uninstaller
Hi! The nitrosense was uninstalled by Using-Revo-Uninstaller (with the steps on your link), but still not working . The latest care center is installed, and it work properly.
brummyfan2 ACE Posts: 27,840 Trailblazer
Hi,
Uninstall it again using Revo uninstaller, delete the remaining files, install using the method in this video: https://www.youtube.com/watch?v=hNhGc-bpnM4
NitroSense software does not open, but it shows up on task manager(Nitro AN515-52)
Anthony81 Member Posts: 45 Devotee
July 2018 edited October 2023 in Nitro Gaming
System Model Nitro AN515-52
NitroSense software does not open, but it shows up on task manager. Any suggestions to make it work? I have uninstalled it and downloaded it again from the acer website.
Best Answers
MalQy Member Posts: 1 New User
Hi guys I found a fix that works for me. you need to run every highlighted application in installed nitrosense folder and then go to folder that you downloaded from acer site with setup files and run this appxbundle file. see attachments hope it will work for you
kmg Member Posts: 4 New User
I think I found the solution. The issue seemed to be due to some performance counters. After running the following commands, the NitroSense application seemed to be able to start now. Cheers!
sheady Member Posts: 3 New User
What i did after having the same exact problem. I’ll put numbers to point directly to steps:
(1)I uninstalled it via control panel, then, (2)i went to the Acer site and downloaded the zip file it gives you . Next,(3) i opened the NitroSenseV3.1 folder and opened the dependencies and clicked and installed each file in the x64 folder(the last file did say that i have the latest version so i didn’t install that one. Then (4)i opened the app settings and tried to repair it, reset it, and then terminate it all to no avail(Now this is what triggered it to work i believe, however, maybe you should try the previous steps just in case. Doesn’t hurt) then (5)i went back to the Nitro Sense download folder and clicked on the Setup.exe and installed it . Suddenly, my fans (which have been on high ever since the app stopped working) turned off and i was able to open it and it worked normally.
I hope this helped. I was searching for an answer and ultimately had to just test things for myself.
RareZomie Member Posts: 1 New User
I solved it.
1. Find your drivers on the Acer site.
2. Click application column, download the app
3.0 Don’t run any other file, run setup.exe ( might be inside any sub-folder )
3.1 in first run it will remove existing files
3.2 finish & run again to install the files
4. There will be a file of type APPXBUNDLE FILE run it ( therest only 1 file of this type in whole package )
4.1 internet connection is required here, else there will be errors like files not found ( this is the main error )
4.2 windows will ask whether app should be allowed, allow it.
Congo, u just install it.
Thanks. Works now. Plz follow this guide to get it working.
~Rare
dionysien Member Posts: 4 New User
I think I found the solution. The issue seemed to be due to some performance counters. After running the following commands, the NitroSense application seemed to be able to start now. Cheers!
I freaking love you man. This worked for me!!
Answers
dclanz Member Posts: 112 Skilled Fixer
Hi Anthony, can you use system restore to go back to a point when you know it was still functional?
If a post helps or answers your question, be sure to hit the like button so the poster knows they were helpful.
Try using the search function before posting, as your question may have been asked and resolved before.
Be sure to check out my Acer An515-42 Clean Install Guide.
Anthony81 Member Posts: 45 Devotee
Hi Anthony, can you use system restore to go back to a point when you know it was still functional?
Not sure, because I opened it when I first turned on the laptop, after that it stopped working. I will check if I can go back.
dclanz Member Posts: 112 Skilled Fixer
Hi Anthony, can you use system restore to go back to a point when you know it was still functional?
Not sure, because I opened it when I first turned on the laptop, after that it stopped working. I will check if I can go back.
That’s pretty strange, and rebooting the computer doesn’t allow it to start as normal. In an event like this once you can identify the time period when it stopped working and select a restore point before that, it should actually work. Failing that you may have to reset Windows 10 as you said uninstalling/reinstalling nitro sense does not work.
If a post helps or answers your question, be sure to hit the like button so the poster knows they were helpful.
Try using the search function before posting, as your question may have been asked and resolved before.
Be sure to check out my Acer An515-42 Clean Install Guide.
kmg Member Posts: 4 New User
I also have the same problem. The NitroSense was working fine, and suddenly when I tried to open the application one day, the Nitrosense screen did not pop up. Tried to look into restore points, but could not find any. Also, uninstalling and reinstalling does not help. I notice in the task manager that the programs were running. Reset Windows 10 seems a bit overkill. Any other suggestions?
dclanz Member Posts: 112 Skilled Fixer
I also have the same problem. The NitroSense was working fine, and suddenly when I tried to open the application one day, the Nitrosense screen did not pop up. Tried to look into restore points, but could not find any. Also, uninstalling and reinstalling does not help. I notice in the task manager that the programs were running. Reset Windows 10 seems a bit overkill. Any other suggestions?
As I was perusing your post, I was checking my task manager against yours and all I saw was the 3 bottom services beginning with PS. When I opened Nitro Sense, then I got the two at the top. From your post, it seems something probably got updated over time that messes with the normal launch of the app. In my opinion beyond a restore of the OS, the only thing I can think of which may fix the issue is an updated version of Nitro Sense. However, do you have any utilities like Intel Extreme Tuning Utility or other hardware monitoring/overclocking utilities installed? If you do, it won’t hurt to uninstall, reboot and try Nitro Sense again. Let us know if you have any success isolating and/or correcting the issue.
If a post helps or answers your question, be sure to hit the like button so the poster knows they were helpful.
Try using the search function before posting, as your question may have been asked and resolved before.
Be sure to check out my Acer An515-42 Clean Install Guide.
Red_Sun Member Posts: 86 Fixer
Red_Sun Member Posts: 86 Fixer
Installed a fresh OS on a new SSD. Had the same problem. Installed, but would not open. Follow the instructions in the above link. Let us know if it works for you.
@dclanz: I mentioned speedfan may be a viable alternative for controlling fans. MAy not be as easy as install and run. Tried it the other day and it failed to detect all but one piece of hardware.
dclanz Member Posts: 112 Skilled Fixer
Installed a fresh OS on a new SSD. Had the same problem. Installed, but would not open. Follow the instructions in the above link. Let us know if it works for you.
@dclanz: I mentioned speedfan may be a viable alternative for controlling fans. MAy not be as easy as install and run. Tried it the other day and it failed to detect all but one piece of hardware.
Interesting Red, since Nitro Sense have been functioning for me I have yet to fiddle speedfan (if it ain’t broke leave it alone lol). From your link earlier it seems blazerx46 got it to work: https://community.acer.com/en/discussion/543731/guys-do-we-have-to-download-nitrosense-for-acer-nitro-5 Can anyone confirm this fix?
If a post helps or answers your question, be sure to hit the like button so the poster knows they were helpful.
Try using the search function before posting, as your question may have been asked and resolved before.
Be sure to check out my Acer An515-42 Clean Install Guide.
kmg Member Posts: 4 New User
I also have the same problem. The NitroSense was working fine, and suddenly when I tried to open the application one day, the Nitrosense screen did not pop up. Tried to look into restore points, but could not find any. Also, uninstalling and reinstalling does not help. I notice in the task manager that the programs were running. Reset Windows 10 seems a bit overkill. Any other suggestions?
As I was perusing your post, I was checking my task manager against yours and all I saw was the 3 bottom services beginning with PS. When I opened Nitro Sense, then I got the two at the top. From your post, it seems something probably got updated over time that messes with the normal launch of the app. In my opinion beyond a restore of the OS, the only thing I can think of which may fix the issue is an updated version of Nitro Sense. However, do you have any utilities like Intel Extreme Tuning Utility or other hardware monitoring/overclocking utilities installed? If you do, it won’t hurt to uninstall, reboot and try Nitro Sense again. Let us know if you have any success isolating and/or correcting the issue.
@dclanz: I do not have any hardware monitoring or overclocking utilities installed.
Installed a fresh OS on a new SSD. Had the same problem. Installed, but would not open. Follow the instructions in the above link. Let us know if it works for you.
@dclanz: I mentioned speedfan may be a viable alternative for controlling fans. MAy not be as easy as install and run. Tried it the other day and it failed to detect all but one piece of hardware.
@Red_Sun: I’ve tried the method (running b6d27df9d58b4baf8a067b8f39aa872a) and a pop-up box showing «NitroSense_V31 is already installed». However, when I clicked the «Launch» button, another «NitroSense» box popped up and disappeared.
Seems like would need to wait for a newer version of the NitroSense to test whether it would work.
Thanks both for the prompt response.
dclanz Member Posts: 112 Skilled Fixer
@kmg No problem buddy, if anything someone may reply here if they’ve found a solution.
If a post helps or answers your question, be sure to hit the like button so the poster knows they were helpful.
Try using the search function before posting, as your question may have been asked and resolved before.
Be sure to check out my Acer An515-42 Clean Install Guide.
Red_Sun Member Posts: 86 Fixer
I also have the same problem. The NitroSense was working fine, and suddenly when I tried to open the application one day, the Nitrosense screen did not pop up. Tried to look into restore points, but could not find any. Also, uninstalling and reinstalling does not help. I notice in the task manager that the programs were running. Reset Windows 10 seems a bit overkill. Any other suggestions?
As I was perusing your post, I was checking my task manager against yours and all I saw was the 3 bottom services beginning with PS. When I opened Nitro Sense, then I got the two at the top. From your post, it seems something probably got updated over time that messes with the normal launch of the app. In my opinion beyond a restore of the OS, the only thing I can think of which may fix the issue is an updated version of Nitro Sense. However, do you have any utilities like Intel Extreme Tuning Utility or other hardware monitoring/overclocking utilities installed? If you do, it won’t hurt to uninstall, reboot and try Nitro Sense again. Let us know if you have any success isolating and/or correcting the issue.
@dclanz: I do not have any hardware monitoring or overclocking utilities installed.
Installed a fresh OS on a new SSD. Had the same problem. Installed, but would not open. Follow the instructions in the above link. Let us know if it works for you.
@dclanz: I mentioned speedfan may be a viable alternative for controlling fans. MAy not be as easy as install and run. Tried it the other day and it failed to detect all but one piece of hardware.
@Red_Sun: I’ve tried the method (running b6d27df9d58b4baf8a067b8f39aa872a) and a pop-up box showing «NitroSense_V31 is already installed». However, when I clicked the «Launch» button, another «NitroSense» box popped up and disappeared.
Seems like would need to wait for a newer version of the NitroSense to test whether it would work.
Thanks both for the prompt response.
Darn. When I clicked on that line Nitro Sense just magically started, no popup. Alright, I will report back if I find any good ideas.
meandmyself Member Posts: 1 New User
been using this laptop for 3 weeks now, running against the same problems at the moment. tried reinstalling and reconfiguring nitrosense, best i can get it is the logo to loop itself on a startup cyckle but it doesn’t run anymore which was strange because yesterday it was working fine. contacted the actual acer helpdesk and even they dont know whats wrong. strange to me that a program thats from acer itself malfunctions like this and cannot be fixxed, specially because i own this laptop ( Nitro 5 AN515-52) for just about a month to 3 weeks. ill try to do a system reset to yesterday but even this seems scetchy since it tells me to FIRST delete all the files before i can even see what the last system restore save was. so yeah. all with all great laptop but this just lets me down
dclanz Member Posts: 112 Skilled Fixer
been using this laptop for 3 weeks now, running against the same problems at the moment. tried reinstalling and reconfiguring nitrosense, best i can get it is the logo to loop itself on a startup cyckle but it doesn’t run anymore which was strange because yesterday it was working fine. contacted the actual acer helpdesk and even they dont know whats wrong. strange to me that a program thats from acer itself malfunctions like this and cannot be fixxed, specially because i own this laptop ( Nitro 5 AN515-52) for just about a month to 3 weeks. ill try to do a system reset to yesterday but even this seems scetchy since it tells me to FIRST delete all the files before i can even see what the last system restore save was. so yeah. all with all great laptop but this just lets me down
Hi @meandmyself : Try downloading it first from here https://global-download.acer.com/GDFiles/Application/Nitro Sense/Nitro Sense_Acer_3.01.3000_W10x64_A.zip?acerid=636625537111450948&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-42&OS=ALL&LC=en&BC=ACER&SC=PA_6
Then uninstall the version you currently have (this includes Nitro Sense and Nitro Sense Service). Restart if prompted otherwise next up, extract the NitroSense_3.01.3000_W10x64 folder to your desktop. Inside the folder, open up the v3.01.3000 folder and run Setup. This will install the Nitro Sense Service. Once that is completed go into the NitroSenseV3.1 folder and double click the b6d27df9d58b4baf8a067b8f39aa872a file to begin the install of Nitro Sense itself. Upon completion, reboot the computer and try to launch the Nitro Sense program again. Hope this helps.
If a post helps or answers your question, be sure to hit the like button so the poster knows they were helpful.
Try using the search function before posting, as your question may have been asked and resolved before.
Be sure to check out my Acer An515-42 Clean Install Guide.